Ross, Jeanne W.; Kwan, Ernest; Levy, Ari
(Alfred P. Sloan School of Management,, Massachusetts Institute of Technology; Cambridge, MA, 2010-12-01)
In 2010, Credit Suisse was attempting to leverage its global scale by integrating key
business processes across geographies and business units. The IT unit, under Global CIO Karl Landert, assumed a pivotal role in enabling ...