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dc.contributor.advisorRosalind W. Picard.en_US
dc.contributor.authorReynolds, Carson Jonathan, 1976-en_US
dc.contributor.otherMassachusetts Institute of Technology. Dept. of Architecture. Program in Media Arts and Sciences.en_US
dc.date.accessioned2005-09-27T21:01:56Z
dc.date.available2005-09-27T21:01:56Z
dc.date.copyright2001en_US
dc.date.issued2001en_US
dc.identifier.urihttp://hdl.handle.net/1721.1/29170
dc.descriptionThesis (S.M.)--Massachusetts Institute of Technology, Program in Media Arts & Sciences, 2001.en_US
dc.descriptionMIT Institute Archive copy: p. 59-60 bound after p. 91.en_US
dc.descriptionIncludes bibliographical references (p. 71-73).en_US
dc.description.abstractBy giving users a way to vent, we transform their frustration into a valuable source of information for adapting interfaces. Drawing from psychophysiology and tactile sensing, we present frustration sensors as a way of incorporating user feedback into interface design processes. This thesis documents the development of designs for several sensors aimed at detecting user frustration with computers. Additionally the thesis explores the design space between active sensors that facilitate the communication of frustration and passive sensors that detect frustration without demanding the user's attention. During evaluations we learned several things: -- Participants liked having devices to communicate frustration. -- The data that was collected during active and passive user interactions can be used for redesigning and adapting systems (either by hand, or automatically). -- User behaved differently during usability problems. In a comparative study of three active designs (Frustrometer, Squeezemouse, and traditional feedback web page) we found that users prefer the Frustrometer to a web feedback page. Preliminary results suggest that frustration-stimulated behavior can also be detected through passive sensors. When combined with other contextual information, these sensors provide a crucial building block in systems that interact and adapt to human behavior by indicating where and when change is needed.en_US
dc.description.statementofresponsibilityCarson Jonathan Reynolds.en_US
dc.format.extent91 p.en_US
dc.format.extent7847224 bytes
dc.format.extent7846983 bytes
dc.format.mimetypeapplication/pdf
dc.format.mimetypeapplication/pdf
dc.language.isoengen_US
dc.publisherMassachusetts Institute of Technologyen_US
dc.rightsM.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.en_US
dc.rights.urihttp://dspace.mit.edu/handle/1721.1/7582
dc.subjectArchitecture. Program in Media Arts and Sciences.en_US
dc.titleThe sensing and measurement of frustration with computersen_US
dc.typeThesisen_US
dc.description.degreeS.M.en_US
dc.contributor.departmentProgram in Media Arts and Sciences (Massachusetts Institute of Technology)
dc.identifier.oclc49676340en_US


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