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dc.contributor.advisorEdgar Blanco.en_US
dc.contributor.authorDavidson, Anne Leslieen_US
dc.contributor.otherMassachusetts Institute of Technology. Engineering Systems Division.en_US
dc.date.accessioned2007-01-10T16:35:14Z
dc.date.available2007-01-10T16:35:14Z
dc.date.copyright2006en_US
dc.date.issued2006en_US
dc.identifier.urihttp://hdl.handle.net/1721.1/35540
dc.descriptionThesis (M. Eng. in Logistics)--Massachusetts Institute of Technology, Engineering Systems Division, 2006.en_US
dc.descriptionIncludes bibliographical references (leaves 86-87).en_US
dc.description.abstractNon-profit humanitarian relief organizations have typically been unable to measure the performance of their supply chains due to an inability to centrally capture data from operations. With the recent development and implementation of information technology systems that can support the logistics function of these organizations, the data is now available to measure performance, but what is still lacking is a central framework of metrics that measures performance according to the organization's strategic goals. First, this thesis reviews the best practices noted in performance measurement systems of the logistics functions in military and commercial organizations and applies them to the humanitarian sector. Second, the thesis suggests a framework of key performance indicators to be implemented in an international non-profit humanitarian organization based on the unique strategic goals of the sector. The thesis then applies this proposed framework to two actual operations performed by this organization.en_US
dc.description.abstract(cont.) The analysis performed herein proves that a measurement system would help strengthen the organization's ability to deliver goods to beneficiaries more efficiently and effectively. Finally, the thesis addresses feasibility issues of implementing a measurement system in the non-profit sector and also describes the next steps of opportunities related to measurement systems within humanitarian logistics.en_US
dc.description.statementofresponsibilityby Anne Leslie Davidson.en_US
dc.format.extent88 leavesen_US
dc.format.extent4747435 bytes
dc.format.extent4751525 bytes
dc.format.mimetypeapplication/pdf
dc.format.mimetypeapplication/pdf
dc.language.isoengen_US
dc.publisherMassachusetts Institute of Technologyen_US
dc.rightsM.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.en_US
dc.rights.urihttp://dspace.mit.edu/handle/1721.1/7582
dc.subjectEngineering Systems Division.en_US
dc.titleKey performance indicators in humanitarian logisticsen_US
dc.typeThesisen_US
dc.description.degreeM.Eng.in Logisticsen_US
dc.contributor.departmentMassachusetts Institute of Technology. Engineering Systems Division
dc.identifier.oclc72823316en_US


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