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Key performance indicators in humanitarian logistics

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dc.contributor.advisor Edgar Blanco. en_US Davidson, Anne Leslie en_US
dc.contributor.other Massachusetts Institute of Technology. Engineering Systems Division. en_US 2007-01-10T16:35:14Z 2007-01-10T16:35:14Z 2006 en_US 2006 en_US
dc.description Thesis (M. Eng. in Logistics)--Massachusetts Institute of Technology, Engineering Systems Division, 2006. en_US
dc.description Includes bibliographical references (leaves 86-87). en_US
dc.description.abstract Non-profit humanitarian relief organizations have typically been unable to measure the performance of their supply chains due to an inability to centrally capture data from operations. With the recent development and implementation of information technology systems that can support the logistics function of these organizations, the data is now available to measure performance, but what is still lacking is a central framework of metrics that measures performance according to the organization's strategic goals. First, this thesis reviews the best practices noted in performance measurement systems of the logistics functions in military and commercial organizations and applies them to the humanitarian sector. Second, the thesis suggests a framework of key performance indicators to be implemented in an international non-profit humanitarian organization based on the unique strategic goals of the sector. The thesis then applies this proposed framework to two actual operations performed by this organization. en_US
dc.description.abstract (cont.) The analysis performed herein proves that a measurement system would help strengthen the organization's ability to deliver goods to beneficiaries more efficiently and effectively. Finally, the thesis addresses feasibility issues of implementing a measurement system in the non-profit sector and also describes the next steps of opportunities related to measurement systems within humanitarian logistics. en_US
dc.description.statementofresponsibility by Anne Leslie Davidson. en_US
dc.format.extent 88 leaves en_US
dc.format.extent 4747435 bytes
dc.format.extent 4751525 bytes
dc.format.mimetype application/pdf
dc.format.mimetype application/pdf
dc.language.iso eng en_US
dc.publisher Massachusetts Institute of Technology en_US
dc.rights M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission. en_US
dc.subject Engineering Systems Division. en_US
dc.title Key performance indicators in humanitarian logistics en_US
dc.type Thesis en_US Logistics en_US
dc.contributor.department Massachusetts Institute of Technology. Engineering Systems Division. en_US
dc.identifier.oclc 72823316 en_US

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