Advanced Search
DSpace@MIT

Lean concepts in customer care : adding value and reducing waste with proactive order status messaging

Research and Teaching Output of the MIT Community

Files in this item

Name Size Format Description
262618388.pdf 21.04Mb PDF Preview, non-printable (open to all)
262618388-MIT.pdf 21.04Mb PDF Full printable version (MIT only)

This item appears in the following Collection(s)

MIT-Mirage