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Designing and implementing auxiliary operational processes

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dc.contributor.advisor Deborah J. Nightingale and Jérémie Gallien. en_US Smith, Zachary R en_US
dc.contributor.other Leaders for Manufacturing Program. en_US 2009-01-30T16:30:03Z 2009-01-30T16:30:03Z 2008 en_US 2008 en_US
dc.description Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Engineering Systems Division; in conjunction with the Leaders for Manufacturing Program at MIT, 2008. en_US
dc.description Includes bibliographical references (p. 83-84). en_US
dc.description.abstract, one of the largest and most profitable online retailers, has been experiencing such dramatic growth rates that it must continually update and modify its fulfillment process in order to meet customer demand for its products. As the volume of customer orders increases, management at the different fulfillment centers must determine the optimal way to increase the throughput through their facility. Many times the answer lies in improving the primary process, but occasionally it makes better sense if an auxiliary process is built or expanded to meet the increased demand.This thesis analyzes the decision criteria necessary to determine when an auxiliary process should be designed in addition to an established primary process. The author's internship project will be presented as an example of how to implement such a secondary method. The six-month LFM project focused on increasing the Fernley, Nevada fulfillment center's capacity by making improvements to its manual sortation/packaging. This process, nicknamed BIGS, was originally built to offload large and troublesome orders from the primary, automated process path. The unique labor-intensive procedures used in this process held several advantages that justified its existence and the investments necessary to expand its capacity en_US
dc.description.statementofresponsibility by Zachary R. Smith. en_US
dc.format.extent 85 p. en_US
dc.language.iso eng en_US
dc.publisher Massachusetts Institute of Technology en_US
dc.rights M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission. en_US
dc.rights.uri en_US
dc.subject Sloan School of Management. en_US
dc.subject Engineering Systems Division. en_US
dc.subject Leaders for Manufacturing Program. en_US
dc.title Designing and implementing auxiliary operational processes en_US
dc.type Thesis en_US S.M. en_US M.B.A. en_US
dc.contributor.department Sloan School of Management. en_US
dc.contributor.department Massachusetts Institute of Technology. Engineering Systems Division. en_US
dc.contributor.department Leaders for Manufacturing Program. en_US
dc.identifier.oclc 272395664 en_US

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