Designing a service parts quality system for rapid customer response

Author(s)
Bauman, Randall (Randall David), 1971-
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Other Contributors
Leaders for Manufacturing Program.
Advisor
Donald B. Rosenfield and Duane Boning.
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M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission. http://dspace.mit.edu/handle/1721.1/7582
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Description
Thesis (M.B.A.)--Massachusetts Institute of Technology, Sloan School of Management; and, (S.M.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science; in conjunction with the Leaders for Manufacturing Program at MIT, 2002.
 
"June 2002."
 
Includes bibliographical references (leaves 57-60).
 
Date issued
2002
URI
http://hdl.handle.net/1721.1/84325
Department
Leaders for Manufacturing Program at MIT; Massachusetts Institute of Technology. Department of Electrical Engineering and Computer Science; Sloan School of Management
Publisher
Massachusetts Institute of Technology
Keywords
Sloan School of Management., Electrical Engineering and Computer Science., Leaders for Manufacturing Program.
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