This section provides assigned readings and general references related to the course.
| 1 |
Introduction: Transit Industry Status |
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| 2-5 |
Organizational Options: Regulation, Ownership and Contracting |
Rye, T., and N. Wilson. "The Urban Bus Situation in the UK: Recent Developments and a Case Study of Edinburgh." TRAIL Research School, Delft, March 2002.
Wilson, N. H. M. "Public Transport in the USA: A Critical Appraisal And Prospects For Future Industry Restructuring." TRAIL Research School, Delft, March 2002.
Gwilliam, K. "Ownership, Organization and Competition Policy: An International Review." Presented at The Fifth International Competition and Ownership in Land Passenger Transport, Leeds, U.K., May, 1997.
Halvorsen, R., and N. H. M. Wilson. "The Role of Contract Structuring in Contracted Public Transport Performance: Theory and Practice." Proceedings of Fourth International Conference on Competition and Ownership in Land Passenger Transport, Rotorua (New Zealand), July 1995. |
| 6-8 |
Measures of System Performance |
Lee, Douglass. "Transit Cost and Performance Measurement." Transport Reviews 9, no. 2 (1989): 147-170.
Fielding, G. J. Chapter 3.
The Role of Performance-Based Measures in Allocating Funding for Transit Operations. (Project SG-04), S-06. Summary and chapters 1-4.
A Summary of TCRP Report 88: A Guidebook for Developing a Transit Performance-Measurement System, RRD-56. |
| 9 |
National Transit Database |
|
| 10 |
Strategic Management and Planning |
Support for Fundamental Change in Public Transportation. (Project J-08B), RRD-55.
Customer-Focused Transit. (Project J-7, SB7), S-45. Summary and chapters 1-3. |
| 11 |
Financing |
|
| 12 |
Financing (cont.) |
Innovative Financing Techniques for Transit Agencies. (Project 3-01). LRD13. |
| 13 |
Budgeting |
|
| 14 |
Fare Policy and Technology |
Fare Policies, Structures, and Technologies. (Project A-01), R-10. |
| 15 |
Marketing |
Low Cost and Cost-Effective Marketing Techniques for Public Transit Agencies. (Project B-13), R-50. Introductory chapter.
TCRP Web Document 8, Marketing to Business, Executive Summary.
A Handbook: Integrating Market Research into Transit Management. (Project B-02), R-37. |
| 16-18 |
Labor |
A Challenged Employment System: Hiring Training, Performance Evaluation, and Retention of Bus Operators. (Project J-7), S-40. Summary and chapters 1, 4, 5 and 6.
Practices in Assuring Employee Availability. (Project SF-06), S-33. Summary and chapters 1 and 2.
Total Quality Management in Public Transportation. (Project F-03), RRD-03.
The Quality Journey: A TQM Roadmap for Public Transportation. (Project F-03), R-8.
Harsh, W. Jr. "Innovative Labor-Management Practices." TCRP Report, 1995. |
| 19-20 |
Workforce Planning and Management |
Koutsopoulos, H. N. and N. H. M. Wilson, "Operator Workforce Planning in the Transit Industry," Transportation Research Vol. 21A, No. 2, 127-138.
Shiftan, Y. and N. H. M. Wilson, "Absence, Overtime, and Reliability Relationships in Transit Workforce Planning," Transportation Research Record #1402, (1993), 98-106. |
| 21 |
Safety and Security |
Light Rail Service: Vehicular and Pedestrian Safety, (Project A-13), RRD-34, Chapters 1-3 . |
| 22 |
Supervision and Control |
|
| 23-24 |
Transit Maintenance |
Robbins, M., "Innovative Maintenance Procedures for Transit Buses," TCRP Report, 1996.
Monitoring Bus Maintenance Performance, (Project SF-04), S-22, Chapters 1-5.
Leveraging Information for Better Transit-Maintenance, (Project E-01), RRD-13. |
| 24 |
Maintenance Planning and Management |
|
| 25 |
Management Information Systems: Decision Support Systems |
Information Technology Update for Transit, (Project SG-08), S-35, Summary and Chapters 1-2. |
| 26 |
Term Paper Poster Presentations |
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General Readings
Transit Cooperative Research Program (TCRP)
Syntheses, Reports, and Research Digests, 1994-present
Key: R = Report, S = Synthesis, RRD = Research Report Digest, LRD = Legal Research Digest.
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Guide to finding TCRP reports on the web (PDF)
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TCRP publications listed numerically within type of publication (PDF)
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TCRP publication listed by topic (PDF)
Transportation Research Record (past 10 years), dealing with transit management.
UITP Revue, quarterly, international journal on transit topics.
Mass Transit, monthly magazine with good topical coverage.
Passenger Transport, weekly American Public Transit Association publication.
Fielding, G. J. Managing Public Transit Strategically. Jossey-Bass Publisher, 1987.