| Introduction |
| 1 |
Key IT Decisions and IT Governance |
Ross, J., and P. Weill. Six IT Decisions Your IT People Shouldn't Make. Boston, MA: Harvard Business Review, October 2002.
'The Future,' in the State of the Art. CIO 15, 10. March 1, 2002, pp. 100-104.
Weill, P., and M. Broadbent. Describing and Assessing IT Governance - the Governance Arrangements Matrix . MIT-CISR Research Briefing (II) 3E, October 2002. |
| 2 |
IT Portfolio and Business Strategy |
Weill, and Broadbent: Chapter 2.
Luftman, J. Align in the Sand. Computerworld. February 17, 1997.
Markides, C. In Search of Strategy. Sloan Management Review 40, 3. Spring 1999, pp. 6-7. Plus executive briefings of the cases. (Skim) |
| IT Enabled Business Models |
| 3 |
IT Enabled Business Models |
Weill, and Vitale: Chapters 1, 2, 3, pp. 55-73.
Timmers, P. Business Models for Electronic Markets. EM - Electronic Markets 8, 2. 1998, pp. 3-8. (Skim)
Chapter 1 of: Tapscott, D., D. Ticoll, and A. Lowy. Digital Capital: Harnessing the Power of Business Webs. Harvard Business School Press, 2000, pp. 13-36. (Skim) |
| 4 |
Direct to Customer
Case: UPS |
Ross, J. United Parcel Service: Delivering Packages and e-Commerce Solutions. MIT-CISR Working Paper 318, August 2001.
Visit: UPS
Weill, and Vitale: Chapter 4. (Further)
|
| 5 |
Full Service Provider
Case: Merrill Lynch |
Rangan, V. K., and M. Bell. Merrill Lynch: Integrated Choice. Harvard Business School Press, May 2000. Case No. 9-500-090.
Visit: Charles Schwab, Citi
Weill, and Vitale: Chapter 5. (Skim) |
| 6 |
Content Provider
Case: Lonely Planet |
Lonely Planet Case: Weill, and Vitale, pp. 17-20 and 278-90.
Analyze Lonely Planet.
Weill, and Vitale: Chapter 11. (Skim) |
| 7 |
Value Net Integrator
Case: Seven-Eleven Japan |
Bensaou, B., H. Uchino, and M. Noishiki. Seven-Eleven Japan: Managing a Networked Organization. Insead Euro-Asia Centre, May 1997. Case No. 05/7-4690.
Over the Counter e-Commerce. The Economist. May 26, 2001.
Weill, and Vitale: Chapter 10. (Skim) |
| 8 |
Intermediaries: Electronic Auctions
Case: Manheim |
Woodham, R., and P. Weill. Manheim Interactive: Selling Cars Online. MIT-CISR Working Paper 314, February 2001.
Visit: Manheim Online
Weill, and Vitale: Chapter 7. (Skim) |
| 9 |
Whole of Enterprise: Government on Line
Case: Multimedia Victoria |
Richardson, P., and P. Weill. Multimedia Victoria. Melbourne Business School, May 1999. Case No. CL387.
Visit: FirstGov
Weill, and Vitale: Chapter 6. (Skim) |
| 10 |
Guest Speaker |
Clemons, E., and S. Bradley. Strategic Uncertainty and the Future of Online Consumer Interaction. Chapter 4 in Sense and Respond: Capturing Value in the Network Era. Edited by S. Bradley and R. Nolan. Boston, MA: Harvard Business School Press, 1998. (Skim) |
| Ensuring Business Value |
| 11 |
IT Governance 1 |
Weill, P., and R. Woodham. Effective IT Governance. MIT-CISR Research Briefing (I) 2B, September 2001. |
| 12 |
IT Governance 2 |
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| 13 |
Case: State Street Corporation |
Weill, P., and R. Woodham. State Street Corporation: Evolving IT Governance. MIT-CISR Working Paper 327, Revised August 2002. |
| 14 |
Group Presentations:
Group 1
Group 2 |
|
| 15 |
Providing the IT Infrastructure (and Architecture) 1 |
Broadbent, M., and P. Weill. Management by Maxim: How Business and IT Managers can Create IT Infrastructures. Sloan Management Review 38, 3. Spring 1997, pp. 77-92. Reprint No. 3836. (Skim)
Weill, P., M. Subramani, and M. Broadbent. Building IT Infrastructure for Strategic Agility. Sloan Management Review 44, 1. Fall 2002, pp. 57-65. |
| 16 |
Providing the IT Infrastructure (and Architecture) 2 |
Hagel, J., and J. Seely Brown. Your Next IT Strategy. Boston, MA: Harvard Business Review, October 2001. (Skim) |
| 17 |
Case: Delta Airlines |
Ross, J. E-Business at Delta Airlines: Extracting Value from a Multifaceted Approach. MIT-CISR Working Paper 317, August 2001. |
| 18 |
Case: Healthpro |
All Groups should prepare a single slide to present their answer to Question 1 from the discussion question. Slide template available on the class server.
Broadbent, M., and P. Weill. HealthPro: Identifying Information Technology Infrastructure Capability. August 2000. (Adapted) |
| 19 |
IS Planning
Case: Style Industries |
Sager, M., C. Butler, and P. Weill. Style Industries Pty Ltd. MIT CISR Case Study (unnumbered), 1993, revised 1995 and 2002 (Hoffman & Weill). |
| 20 |
IT Investment Decision |
Ford, J. Evaluating Investments in IT. Australian Accountant. December 1994, pp. 23-28.
Weill, P. & Broadbent, M. Leveraging the New Infrastructure: How Market Leaders Capitalize on Information Technology. Harvard Business School Press, 1998, Chapters 2 and 3.
Willcocks, L. IT Evaluation: Managing the Catch 22. European Management Journal 10, 2. June 2, 1992, pp. 220-229. |
| 21 |
Case: Colway Stores |
Complete the analysis as a group exercise and prepare up to three pages of overhead transparencies of your analysis and rankings for a possible presentation. Also email the group's answers to Questions 1, and 2 to the TA by 5 pm the night before class. Please sit in groups in the session.
Weill, P., and P. Raisbeck. Colway Stores: IT Council Investment Sub-Committee. MIT CISR Case Study (unnumbered), 1999, revised 2002 (Weill & Hoffman). |
| 22 |
Group Presentations:
Group 3
Group 4 |
|
| 23 |
The Role of Management - IT Premium and Role of the CIO
Case: The Information Technology System that couldn't Deliver |
Reimus, Byron. The Information Technology System that Couldn't Deliver. Boston, MA: Harvard Business Review, May 1, 1997. Reprint No. 97308. |
| 24 |
Group Presentations:
Group 5
Group 6 |
|
| 25 |
Abbie Lundberg, Editor in Chief - CIO Magazine |
See: Abbie Lundberg Biography |
| 26 |
Course Summary |
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