Crossfunctional coordination and control : influencing employee behavior and process outcomes through organization design in the airline industry

Author(s)
Gittell, Jody Hoffer
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Advisor
Thomas A. Kochan.
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Description
Thesis (Ph. D.)--Massachusetts Institute of Technology, Sloan School of Management, 1995.
 
Includes bibliographical references (p. 245-255).
 
Date issued
1995
URI
http://hdl.handle.net/1721.1/11074
Department
Sloan School of Management
Publisher
Massachusetts Institute of Technology
Keywords
Sloan School of Management
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