Crossfunctional coordination and control : influencing employee behavior and process outcomes through organization design in the airline industry
Author(s)Gittell, Jody Hoffer
Thomas A. Kochan.
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Thesis (Ph. D.)--Massachusetts Institute of Technology, Sloan School of Management, 1995.Includes bibliographical references (p. 245-255).
DepartmentSloan School of Management
Massachusetts Institute of Technology
Sloan School of Management