| dc.contributor.advisor | Daniel Jackson. | en_US |
| dc.contributor.author | Thielking, Mary G. | en_US |
| dc.contributor.other | Massachusetts Institute of Technology. Department of Electrical Engineering and Computer Science. | en_US |
| dc.date.accessioned | 2020-01-08T20:00:45Z | |
| dc.date.available | 2020-01-08T20:00:45Z | |
| dc.date.copyright | 2019 | en_US |
| dc.date.issued | 2019 | en_US |
| dc.identifier.uri | https://hdl.handle.net/1721.1/123430 | |
| dc.description | This electronic version was submitted by the student author. The certified thesis is available in the Institute Archives and Special Collections. | en_US |
| dc.description | Thesis: M. Eng., Massachusetts Institute of Technology, Department of Electrical Engineering and Computer Science, 2019 | en_US |
| dc.description | Cataloged from student-submitted PDF version of thesis. | en_US |
| dc.description | Includes bibliographical references (pages 47-49). | en_US |
| dc.description.abstract | Many users of Apple iTunes have anecdotes of frustration and confusion when trying to use the application--whether it stems from losing songs, trying to sync a new device, or struggling to find a voice memo. In order to identify a potential explanation for these frustrations, I explore the conceptual design of iTunes and compare it to users' perceived mental models, focusing on differences between the two as possible sources of frustration. After identifying these differences, I propose several changes to the conceptual model that remove some of the differences between the existing and perceived models. | en_US |
| dc.description.statementofresponsibility | by Mary G. Thielking. | en_US |
| dc.format.extent | 49 pages | en_US |
| dc.language.iso | eng | en_US |
| dc.publisher | Massachusetts Institute of Technology | en_US |
| dc.rights | MIT theses are protected by copyright. They may be viewed, downloaded, or printed from this source but further reproduction or distribution in any format is prohibited without written permission. | en_US |
| dc.rights.uri | http://dspace.mit.edu/handle/1721.1/7582 | en_US |
| dc.subject | Electrical Engineering and Computer Science. | en_US |
| dc.title | A conceptual analysis of iTunes | en_US |
| dc.type | Thesis | en_US |
| dc.description.degree | M. Eng. | en_US |
| dc.contributor.department | Massachusetts Institute of Technology. Department of Electrical Engineering and Computer Science | en_US |
| dc.identifier.oclc | 1129589245 | en_US |
| dc.description.collection | M.Eng. Massachusetts Institute of Technology, Department of Electrical Engineering and Computer Science | en_US |
| dspace.imported | 2020-01-08T20:00:44Z | en_US |
| mit.thesis.degree | Master | en_US |
| mit.thesis.department | EECS | en_US |
