Technology-enabled Infrastructure : analysis of its economics, public benefits and urban experience

Abstract

This research proposes a conceptual and analytical framework for understanding technology-enabled infrastructure. Three strategies -creating new assets, layering uses and increasing utilization- are identified, which constitute technology-enabled infrastructure. The strategies are studied and analyzed through interviews and a case-based method. The cases discussed are Link NYC and BigBelly, both in contexts in New York City. These cases are evaluated using four lenses that are economic, social, environmental and user/urban experience. Variables are selected based on their pertinence to technology-enabled infrastructure, and they form the basis for understanding the intrinsic value of each case. These variables are public benefit, competition, physical, digital and social. Early findings indicate that creating and retaining ability to innovate throughout the lifespan of an infrastructure is a key element to technology-enabled infrastructure. To ensure a lasting success, the three strategies of infrastructure are recommended to be seen as a part of larger strategy, not as single or parallel strategies.