| dc.contributor.advisor | Fred Moavenzadeh. | en_US |
| dc.contributor.author | Asahara, Tatsuhiko, 1964- | en_US |
| dc.date.accessioned | 2005-08-15T19:02:05Z | |
| dc.date.available | 2005-08-15T19:02:05Z | |
| dc.date.copyright | 1992 | en_US |
| dc.date.issued | 1992 | en_US |
| dc.identifier.uri | http://hdl.handle.net/1721.1/12827 | |
| dc.description | Thesis (M.S.)--Massachusetts Institute of Technology, Dept. of Civil Engineering, 1992. | en_US |
| dc.description | Includes bibliographical references (leaves 117-119). | en_US |
| dc.description.statementofresponsibility | by Tatsuhiko Asahara. | en_US |
| dc.format.extent | 119 leaves | en_US |
| dc.format.extent | 6846861 bytes | |
| dc.format.extent | 6846618 bytes | |
| dc.format.mimetype | application/pdf | |
| dc.format.mimetype | application/pdf | |
| dc.language.iso | eng | en_US |
| dc.publisher | Massachusetts Institute of Technology | en_US |
| dc.rights | M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission. | en_US |
| dc.rights.uri | http://dspace.mit.edu/handle/1721.1/7582 | |
| dc.subject | Civil and Environmental Engineering | en_US |
| dc.title | Customer service quality management in the construction industry : a comparative study of the U.S. and Japan | en_US |
| dc.type | Thesis | en_US |
| dc.description.degree | M.S. | en_US |
| dc.contributor.department | Massachusetts Institute of Technology. Department of Civil and Environmental Engineering | |
| dc.identifier.oclc | 27588082 | en_US |
