Browsing MIT Libraries Publications and Presentations by Subject "user experience"

Now showing items 1-1 of 1

    • Patron for a Day (PFAD): A Space Assessment 

      Hartman, Stephanie; Horowitz, Lisa R. (ACRL, 2017)
      A basic premise of User Experience (UX) is to empathize with your users. This assessment exercise encourages your staff to understand what users experience in your spaces and, as a bonus, identifes some immediate space ...