Three Types of Value Drive Performance in Digital Business
Name
2021_0301_ValueinDigitalBusiness_SebastianWeillWoerner.pdf
Size
900.42 KB
Format
Adobe PDF
Checksum (MD5)
5f1fe8a12a92b2b28fd9d4c7a334a594
Author(s)
Sebastian, Ina M.
Weill, Peter
Woerner, Stephanie L.
Date Issued
March 18, 2021
Publisher
Cambridge, Mass.: Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology
Citation
Sebastian, Ina M., Peter Weill, and Stephanie L. Woerner. “Three Types of Value Drive Performance in Digital Business.” MIT CISR Research Briefing Volume XXI, no. 3 (March 2021). https://dspace.mit.edu/handle/1721.1/174956.
Series/Report no.
MIT CISR Research Briefing, Vol. XXI, No. 3
Abstract
Companies can create new types of value in the digital era. In our research, we identified three types of value from digital business: value from operations, value from customers, and value from ecosystems. All three types of value were significant predictors of company performance, although their relative impacts varied. In this briefing, we describe the three types of value and show how they are captured in company performance. We then illustrate how two companies, Kaiser Permanente and Maersk, designed digital initiatives to create value from ecosystems a new type of value for many large, traditional companies.
Subjects
Assessing Performance and Value
Business Models
Ecosystems
Future Ready/Pathways
Partnering
Terms of Use
CC BY-NC 4.0 (Attribution-NonCommercial 4.0 International)
Persistent DSpace Link
