Identifying the Attributes of Successful Executive Support System Implementation
Name
MIT_CISR_WP_132_Identifying_the_Attributes_of Successful_Executive_Support_System_Implementation_DeLong_Rockart.pdf
Size
817.63 KB
Format
Adobe PDF
Checksum (MD5)
2e46bc5d16c7ce9dfe867de373354f1d
Author(s)
DeLong, David
Rockart, John
Date Issued
January 1, 1986
Publisher
Cambridge, Mass.: Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology
Citation
DeLong, David and John Rockart. “Identifying the Attributes of Successful Executive Support System Implementation.” Working paper 132, Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology, 1986. https://dspace.mit.edu/handle/1721.1/175248.
Series/Report no.
MIT Sloan School of Management Working Paper 1748-86
CISR Working Paper 132
Abstract
This paper identifies eight factors critical to the successful implementation of executive support systems. Finding are based on interviews done in 30 companies which have tried to implement computer-based support systems for top management. The factors identified cover issues such as sponsorship, linking the system to a business objective, technology used, and the management of data, political resistance, and system evolution. A case study of one company's attemps to implement an executive support system is presented to illustrate the eight factors.
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