Cooperative Behavior in Information Systems Planning and Design
Name
MIT_CISR_WP_164_Cooperative_Behavior_in_Information_Systems_Planning_and_Design_Henderson.pdf
Size
1.07 MB
Format
Adobe PDF
Checksum (MD5)
8991fadd1320a97e046a6a6edd0e8e42
Author(s)
Henderson, John
Date Issued
December 1, 1987
Publisher
Cambridge, Mass.: Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology
Citation
Henderson, John. “Cooperative Behavior in Information Systems Planning and Design.” Working paper 164, Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology, 1987. https://dspace.mit.edu/handle/1721.1/175250.
Series/Report no.
MIT Sloan School of Management Working Paper 1967-87
CISR Working Paper 164
Abstract
The critical role of computer-based information systems in a firm's competitive strategy increases the need to effectively manage IS planning and design processes. This research proposes and tests a Distributed Problem-Solving Model (DPSM) as an effective lens to differentiate how key organizational roles, i.e., users and IS professionals, cooperate on planning and design teams. Results indicate that a DPSM provides a valid basis to measure the distribution of influence among roles for actual IS planning and design teams. Analysis of the relationship between the patterns of influence across roles and the performance of the teams supports existing theory that interactive design teams (i.e., the level of influence for both users and designers is high for both problem formulation and solution generation) exhibit high performance.
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