The IT Unit of the Future: Novel Approaches to Delivering Value to the Enterprise
Name
MIT_CISRwp397_DemandShapingSurvey.pdf
Size
2.62 MB
Format
Adobe PDF
Checksum (MD5)
9a7c7751d1d71e869c321604f685a73e
Author(s)
Wixom, Barbara H.
Kosgi, Karthic Prasad
Ross, Jeanne W.
Beath, Cynthia M.
Date Issued
October 16, 2014
Publisher
Cambridge, Mass.: Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology
Citation
Wixom, Barbara H., Karthic Prasad Kosgi, Jeanne W. Ross, and Cynthia M. Beath. “The IT Unit of the Future: Novel Approaches to Delivering Value to the Enterprise.” Working paper 397, Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology, 2014. https://dspace.mit.edu/handle/1721.1/175275.
Series/Report no.
MIT Sloan School of Management Working Paper 5208-14
CISR Working Paper 397
Abstract
The October 2014 MIT CISR research briefing, Demand Shaping: Changing the Conversation About IT, communicates how a set of IT management practices which we call demand shaping practices and IT governance change the nature of conversations regarding IT investment, and ultimately result in better firm performance. The briefing s message is informed by a large-scale survey that was completed by executives from 195 organizations. This research summary provides detailed survey results, and can be used to benchmark IT management practices at your organization against those reported by the sample.
Subjects
Assessing Performance and Value
IT investment and portfolio management
Design/Management of the IT Unit
IT Governance
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