AN EXPLORATORY STUDY OF JOINT APPLICATION DESIGN (JAD) IN INFORMATION SYSTEMS DELIVERY
Name
MIT_CISR_WP_258_An_Exploratory_Study_of_Joint_Application_Design_JAD_in_Information_Systems_Delivery_Davidson.pdf
Size
609.17 KB
Format
Adobe PDF
Checksum (MD5)
baf06f9e5799ef2144f35f005c44e2a8
Author(s)
Davidson, Elizabeth J.
Date Issued
June 1, 1993
Publisher
Cambridge, Mass.: Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology
Citation
Davidson, Elizabeth J. “An Exploratory Study of Joint Application Design (JAD) in Information Systems Delivery.” Working paper 258, Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology, 1993. https://dspace.mit.edu/handle/1721.1/175294.
Series/Report no.
MIT Sloan School of Management Working Paper 3588-93
CISR Working Paper 258
Abstract
Joint Application Design (JAD) methods are commonly used in information systems delivery to gather business requirements for systems development projects. Although these methods are popular and their use is widely advocated, there have been no theoretical analyses of their effects on ISD processes and no systematic empirical evaluation of their use and potential organizational outcomes. This paper reports on an exploratory field study into the adoption and use the JAD methods at three research sites. The major empirical finding was that espoused JAD methods were incorporated into practices and used in ways that were highly consistent with the existing ISD process at the research sites. Without changing the ISD process in ways prescribed by JAD methods, the extent to which use of JAD methods result in expected benefits is questionable. This result can be explained by drawing on institutional theory. Implications for managers are discussed and additional research areas are identified.
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