Information Technology and Work Organization
Name
MIT_CISR_WP_165_Information_Technology_and_Work_Organization_Crowston_Malone.pdf
Size
1.23 MB
Format
Adobe PDF
Checksum (MD5)
9349e83d9531461518b0b094fbc7604c
Author(s)
Crowston, Kevin
Malone, Thomas
Date Issued
December 1, 1987
Publisher
Cambridge, Mass.: Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology
Citation
Crowston, Kevin and Thomas Malone. “Information Technology and Work Organization.” Working paper 165, Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology, 1987. https://dspace.mit.edu/handle/1721.1/175315.
Series/Report no.
MIT Sloan School of Management Working Paper 1960-87
CISR Working Paper 165
Abstract
New kinds of information technology (IT) are increasingly affecting the ways in which people work. In this paper, we discuss the relationship between IT and, work organization. We first discuss theories about technology, organizations and the links between the two. We suggest four perspectives on organizations-rationalist, information processing, motivational and political-which can be used to interpret organizational structure. Using these four perspectives, we review the results of empirical studies of the use ofIT to suggest what changes have been seen in the past and can be expected in the future. We conclude with some suggestions aboutthe kinds of future research that will.be useful and some implicationsfor the design of systems, work and organizations.
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