The Hill-Rom Transformation Journey: From Selling Hospital Beds to Protecting Patients
Name
MIT_CISRwp422_Hill-Rom_MoloneyRossBeath.pdf
Size
644.98 KB
Format
Adobe PDF
Checksum (MD5)
85fbb74b0d8e50646f2b3a51bb69a8ea
Author(s)
Moloney, Kate
Ross, Jeanne W.
Beath, Cynthia M.
Date Issued
September 28, 2017
Publisher
Cambridge, Mass.: Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology
Citation
Moloney, Kate, Jeanne W. Ross, and Cynthia M. Beath. “The Hill-Rom Transformation Journey: From Selling Hospital Beds to Protecting Patients.” Working paper 422, Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology, 2017. https://dspace.mit.edu/handle/1721.1/175404.
Series/Report no.
MIT Sloan School of Management Working Paper 6751-17
CISR Working Paper 422
Abstract
Hill-Rom Holdings started producing wooden furniture for hospitals in 1929. By 2017, the company was a diversified medical technology and services company. To leverage digital technologies, Hill-Rom was transforming from its traditional lines of business to a company that was leveraging data to ensure patient safety and satisfaction. The transformation required new approaches to innovation and sales. It also demanded new talent. This case describes the company s transformation journey.
Subjects
Business Model Transformation
Business Models
Digital Innovation
IT-based Business Transformation
Terms of Use
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