Developing a Digital-First Workforce: AI-Driven Skills Enablement at Johnson & Johnson
Name
MIT_CISRwp461_JohnsonandJohnsonAIDrivenSkills_VanderMeulenTonaSomehWixomLeidner.pdf
Size
714.72 KB
Format
Adobe PDF
Checksum (MD5)
ca88e2ea152627025316f83875ffbccd
Author(s)
van der Meulen, Nick
Someh, Ida A.
Wixom, Barbara H.
Leidner, Dorothy E.
Tona, Olgerta
Date Issued
November 7, 2023
Publisher
Cambridge, Mass.: Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology
Citation
Van der Meulen, Nick, Ida A. Someh, Barbara H. Wixom, Dorothy E. Leidner, and Olgerta Tona. “Developing a Digital-First Workforce: AI-Driven Skills Enablement at Johnson & Johnson.” Working paper 461, Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology, 2023. https://dspace.mit.edu/handle/1721.1/175415.
Series/Report no.
MIT Sloan School of Management Working Paper 7363-23
CISR Working Paper 461
Abstract
In 2020, Johnson & Johnson (J&J) was on mission to transform the trajectory of human health a mission increasingly driven by emerging technology and a growth in data and computing requirements. To realize its mission, each of J&J s more than 150,000 employees would need to have the skills to use new technologies to reimagine business processes, develop new offerings, or both. To assess employees current skill levels, identify gaps, and offer development and career opportunities, J&J s Technology group created MySkills, a talent development platform powered by machine learning. This case outlines the steps that J&J took to establish MySkills, and how this platform helped develop a digital-first workforce.
Subjects
Information Technologies
Data, AI, and Analytics
Organizational Structure and Agility
Talent
Terms of Use
© Authors. All Rights Reserved. No additional permission needed for educational uses.
Persistent DSpace Link
