E-Aggregation: The Present and Future of Online Financial Services in Asia-Pacific

Abstract

Many financial institutions have built websites to inform and attract customers. Financial aggregation present an opportunity by which they can build stronger relationships with customers. For example, financial account aggregation services began in the United States but are now widely used by in other countries. In this paper, we first classify aggregator types and their method for implementing their service. Second, we explain the differences between financial account relationship aggregation services in the U.S. and in Asia-Pacific countries. We then discuss the status of financial comparison aggregation services and related issues. Owing to the popularity of WAP phones and mobile phone service in Asia-Pacific, we will also look into the development of mobile aggregation services. Finally, we examine future directions for aggregators in conjunction with universal and global banking concepts