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dc.contributor.advisorMichael Cusumano.en_US
dc.contributor.authorCherian, Binoyen_US
dc.contributor.otherSystem Design and Management Program.en_US
dc.date.accessioned2008-09-03T15:24:24Z
dc.date.available2008-09-03T15:24:24Z
dc.date.copyright2007en_US
dc.date.issued2007en_US
dc.identifier.urihttp://hdl.handle.net/1721.1/42346
dc.descriptionThesis (S.M.)--Massachusetts Institute of Technology, System Design and Management Program, 2007.en_US
dc.descriptionIncludes bibliographical references (p. 95-99).en_US
dc.description.abstractThe objective of this thesis is to analyze the factors that create competitive advantage through global delivery of IT services. Research on this thesis consists of a review of IT services markets and globally distributed operating models for IT services. A simple framework is created to analyze global delivery models (GDM) used by IT services companies. A few companies, including Infosys, have pioneered the GDM and hence the framework created is used to analyze Infosys' global delivery model. Finally, recommendations are made, based on this analysis, to enable firms to gain competitive advantage by looking beyond the adoption of global delivery models for IT services.en_US
dc.description.statementofresponsibilityby Binoy Cherian.en_US
dc.format.extent99 p.en_US
dc.language.isoengen_US
dc.publisherMassachusetts Institute of Technologyen_US
dc.rightsM.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.en_US
dc.rights.urihttp://dspace.mit.edu/handle/1721.1/7582en_US
dc.subjectSystem Design and Management Program.en_US
dc.titleGlobal delivery of IT services : looking beyond the global delivery modelen_US
dc.title.alternativeGlobal delivery of information technology services : looking beyond the GDMen_US
dc.typeThesisen_US
dc.description.degreeS.M.en_US
dc.contributor.departmentSystem Design and Management Program.en_US
dc.identifier.oclc233976826en_US


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