Implications of on-line computer scheduling for the no show rate in hospital out-patient departments

Author(s)
Rockart, John F.; Hofmann, Paul B.
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Date issued
1969
URI
http://hdl.handle.net/1721.1/48154
Publisher
[Cambridge, M.I.T.]
Other identifiers
implicationsofon00rock
Series/Report no.
Working paper (Sloan School of Management) ; 401-69.
Keywords
Medical appointments and schedules., Ambulatory medical care.
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