Planning and design of service contracts for consumer durable goods

Author(s)
Karmarkar, Uday S.
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Date issued
1973
URI
http://hdl.handle.net/1721.1/48853
Publisher
[Cambridge, M.I.T.]
Other identifiers
planningdesignof00karm
Series/Report no.
Working paper (Sloan School of Management) ; 685-73.
Keywords
Customer services.
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