Physician and patient behavior under different scheduling systems in a hospital outpatient department,

Author(s)
Rockart, John F.; Hofmann, Paul B.
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Date issued
1969
URI
http://hdl.handle.net/1721.1/48867
Publisher
Cambridge, M.I.T
Other identifiers
physicianpatient00rock
Series/Report no.
Working paper (Sloan School of Management) ; 405-69.
Keywords
Hospitals, Medical appointments and schedules., Outpatient services.
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