Skip and scan--cleaning up telephone interfaces

Author(s)
Resnick, Paul.; Virsi, Robert A.
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Date issued
1992
URI
http://hdl.handle.net/1721.1/49074
Publisher
Cambridge, Mass. : Alfred P. Sloan School of Management, Massachusetts Institute of Technology
Other identifiers
skipscancleaning00resn
Series/Report no.
Working paper (Sloan School of Management) ; 3398.CCSTR ; #129.
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