Faculty and Researchers

Sub-communities within this community

Collections in this community

Love, J. Christopher

Recent Submissions

Similarities and Differences Between Public and Private Sector Ombudsmen

Rowe, Mary; Gottehrer, Dean M. (1997-03-19)
BELONGING—The Feeling That We ‘Belong’ May Depend in Part on ‘Affirmations'

Rowe, Mary (Journal of the International Ombudsman Association, 2023)

This essay describes a poignant concern brought to the ombuds office that helped me to understand how micro-affirmations are a major part of the scaffolding of “belonging.”
Helping Hesitant Bystanders Identify Their Options: A Checklist with Examples and Ideas to Consider

Rowe, Mary (Journal of the International Ombudsman Association, 2023-07-14)

Organizational bystanders sometimes act heroically in emergencies. Less well known are the bystanders who act very effectively, in quiet ways, in reaction to (potentially) unacceptable behavior. In addition, many bystanders ...