A Survey of Systems and Improvement Approaches for Psychological Healthcare

Abstract

This paper reviews the literature to date that uses industrial and systems engineering and operations management methods to improve psychological healthcare in the military setting as well as in the civilian sector. The study findings are categorized using an Enterprise Architecture framework; the categorization highlights the enterprise architecting views that have been more thoroughly studied and those areas that have not been addressed as extensively by the present research. The review also found that methods based in industrial and systems engineering and operations management concepts related to improvements in policy may be developed more holistically in the both the military and civilian sectors. In conclusion, methods used to improve psychological healthcare in both sectors may be transferable across sectors and should be considered for to the improvement of psychological health at large.