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dc.contributor.advisorRoy E. Welsch and Daniel E. Whitney.en_US
dc.contributor.authorSchaefer, Mark Stephen, 1972-en_US
dc.contributor.otherSloan School of Management.en_US
dc.date.accessioned2014-05-07T16:48:47Z
dc.date.available2014-05-07T16:48:47Z
dc.date.copyright2000en_US
dc.date.issued2000en_US
dc.identifier.urihttp://hdl.handle.net/1721.1/86550
dc.descriptionThesis (S.M.)--Massachusetts Institute of Technology, Dept. of Electrical Engineering and Computer Science; and, (S.M.)--Massachusetts Institute of Technology, Sloan School of Management, 2000.en_US
dc.descriptionIncludes bibliographical references (p. 82).en_US
dc.description.statementofresponsibilityby Mark Stephen Schaefer.en_US
dc.format.extent92 p.en_US
dc.language.isoengen_US
dc.publisherMassachusetts Institute of Technologyen_US
dc.rightsM.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.en_US
dc.rights.urihttp://dspace.mit.edu/handle/1721.1/7582en_US
dc.subjectElectrical Engineering and Computer Science.en_US
dc.subjectSloan School of Management.en_US
dc.titleRelating process measurements to customer dissatisfiersen_US
dc.typeThesisen_US
dc.description.degreeS.M.en_US
dc.contributor.departmentMassachusetts Institute of Technology. Department of Electrical Engineering and Computer Science
dc.contributor.departmentSloan School of Management
dc.identifier.oclc46925495en_US


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