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Meanings, Measures, Maps, and Models: Understanding the Mechanisms of Continuous Change
(2000-11)
There is now considerable controversy concerning the role that incremental change plays in the process of organizational transformation. Some scholars assert that incremental change is the primary source of resistance to ...
Why Firefighting Is Never Enough: Preserving High-Quality Product
(2001)
In this paper, we add to insights already developed in single-project models about insufficient resource allocation and the "firefighting" and last-minute rework that often result by asking why dysfunctional resource ...
Why Firefighting Is Never Enough: Preserving High-Quality Product Development
(2000)
Understanding the wide range of outcomes achieved by firms trying to implement TQM and similar process improvement initiatives presents a challenge to management science and organization theory: a few firms reap sustained ...
A Simulation-Based Approach to Understanding the Dynamics of Innovation Implementation
(1999-10)
The history of management practice is filled with innovations that failed to live up to the promise suggested by their early success. A paradox facing organization theory is that the failure of these innovations often ...