Faculty and Researchers

Recent Submissions

  • A Nobel Prize Winner’s Life of Mentoring 

    Rowe, Mary P. (Chronicle of Evidence-Based Mentoring, 2023-07)
    Former MIT ombuds Mary P. Rowe describes lessons learned about mentoring from a conversation with Dr. John Goodenough, who later won a Nobel Prize.

  • Using Operationally Useful Data to Communicate Ombuds Value and Effectiveness 

    Rowe, Mary (https://mitmgmtfaculty.mit.edu/mrowe/; this working paper has also been published on the website of the International Ombuds Association, at https://ioa.memberclicks.net/assets/Repository/Using_Operationally_Useful_Data_to_Communicate_Ombuds_Value_and_Effectiveness.pdf, 2026-01)
    Why keep data? The answer may be different for every organizational ombuds professional (OO). When considering what data to collect about their work, each OO will wish to learn the interests of their constituents and then ...

  • Pennies, Penny Pools 

    Bucciarelli, Louis (2026-02-24)
    On Feburay 25, 2025, our president ordered the US Treasury to cease minting pennies. In this essay, I recount how members in Congress have tried to legislate the same - calling for rounding to the nearest nickel - but have ...

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