Rowe, Mary: Recent submissions
Now showing items 16-18 of 144
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Becoming an Ombuds at MIT
(Conflict Resolution Quarterly, 2023)Mary P. Rowe served for almost 42 years as an early organizational ombuds reporting directly to five presidents of MIT. This essay recounts Rowe’s early experiences in this work as she applied for and then, in early 1973, ... -
The Unique—and Effective—Quartet of Standards of Practice of Organizational Ombuds: Each Standard is Necessary—and Requires the Other Three Standards
(Journal of the International Ombuds Association, 2025-05)Employers in many sectors consider adding an organizational Ombuds (OO) to their conflict management system. However, employers often have questions about this unusual profession. How are the International Ombuds Association ... -
An Unusual Harassment Training That Was Warmly Received—and, as well, Inspired Bystanders—an Organizational Ombuds Story
(Journal of the International Ombuds Association, 2025-04)Harassment and bullying are hard to endure and hard to stop. Many targets and bystanders fear to ask for help, fearing loss of relationships and other painful consequences. All organizations need training. However, sensitivity ...
