Rowe, Mary: Recent submissions

Now showing items 64-66 of 144

    • Ombudsman 

      Rowe, Mary; Gadlin, Howard (Oxford University Press, 2010)

    • The Several Purposes of the OO Crystal Ball 

      Rowe, Mary (Journal of the International Ombudsman Association, 2010-10)
      The Crystal Ball began, in 1984, as a device to help Organizational Ombudsmen (OOs) to anticipate problems that are new to their organizations. This came about by collecting wisdom from many OOs about “new things.” Each ...

    • Dealing with—or Reporting—‘Unacceptable’ Behavior 

      Rowe, Mary; Wilcox, Linda; Gadlin, Howard (Journal of the International Ombudsman Association, 2009)
      People in organizations often see behavior that they think is unacceptable, unsafe, illegal—even criminal. Why do people who observe such behavior hesitate to act on their own, or to come forward promptly—even when affected ...