06. Harassment and Bullying
This list includes articles from 1978 to 2018 in reverse chronological order. Various articles describe many different needs and wishes among those who feel harassed. These articles therefore support a systems approach to responding to concerns about harassment and bullying, to provide both formal and informal options. The “Zero Tolerance” article argues for the necessity of providing a zero barrier office—like an ombuds—in a complaint system. These articles also include ideas for people who feel harassed to consider, and suggestions for complaint-handlers working with those people who feel harassed who wish to consider handling their concerns on their own.
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“'Drafting a Letter' for People Dealing with Harassment or Bullying"
(Journal of the International Ombudsman Association, 2023)As an early ombuds, the author discovered that drafting a structured letter about being mistreated often helped constituents—with respect to both process and outcomes. This article describes the origins of “drafting a ... -
Mistreatment Experiences, Protective Workplace Systems, and Occupational Distress in Physicians
(JAMA Network Open, 2022-05-06)Reducing physician occupational distress requires understanding workplace mistreatment, its relationship to occupational well-being, and how mistreatment differentially impacts physicians of diverse identities. A survey ... -
An Unusual Harassment Training That Was Warmly Received and Also Inspired Bystanders
(MIT Sloan School of Management, 2021-10)Harassment and bullying are hard to endure and hard to stop. Many targets and bystanders fear to ask for help, fearing loss of relationships and other bad consequences. All organizations need to train people about harassment. ...
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