| dc.contributor | Griffin, Abbie. | en_US |
| dc.contributor | Hauser, John R. | en_US |
| dc.date.accessioned | 2003-04-29T05:07:13Z | |
| dc.date.available | 2003-04-29T05:07:13Z | |
| dc.date.issued | 2003-04-29T05:07:13Z | |
| dc.identifier.other | # 56-91 # 3449-92 | en_US |
| dc.identifier.uri | http://hdl.handle.net/1721.1/2425 | |
| dc.description | "October 1991." | en_US |
| dc.description | Includes bibliographical references (p. 34-38). | en_US |
| dc.description.statementofresponsibility | Abbie Griffin, John R. Hauser. | en_US |
| dc.format.extent | 38 p. | en_US |
| dc.format.extent | 3878793 bytes | |
| dc.format.mimetype | application/pdf | |
| dc.language.iso | eng | en_US |
| dc.publisher | Alfred P. Sloan School of Management, Massachusetts Institute of Technology, 1991. | en_US |
| dc.relation.ispartofseries | WP (International Center for Research on the Management of Technology) ; #56-91. Working paper (Sloan School of Management) ; 3449-92. | en_US |
| dc.subject.lcc | HD28 .M414 no.3449-, 92 | en_US |
| dc.title | The voice of the customer | en_US |
