Conflict management and commitment : effects on relationship quality in conventional distribution channels
Author(s)
Jap, Sandy D.; Osselaer, Stijn M. J. van; Weitz, Barton A.
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Cover title.
Date issued
1996Publisher
Cambridge, MA : Sloan School of Management, Massachusetts Institute of Technology
Other identifiers
conflictmanageme00japs
Series/Report no.
Working paper (Sloan School of Management) ; 3921.