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Hardware and software customer satisfaction in Japan : a comparison of U.S. and Japanese vendors

dc.contributor.authorCusumano, Michael A.en_US
dc.contributor.otherSloan School of Management.en_US
dc.date.accessioned2009-10-02T03:09:25Z
dc.date.available2009-10-02T03:09:25Z
dc.date.issued1988en_US
dc.identifierhardwaresoftware00cusuen_US
dc.identifier.urihttp://hdl.handle.net/1721.1/48066
dc.description"December, 1988."en_US
dc.publisherCambridge, Mass. : Sloan School of Management, Massachusetts Institute of Technologyen_US
dc.relation.ispartofseriesWorking paper (Sloan School of Management) ; 2101-88.en_US
dc.titleHardware and software customer satisfaction in Japan : a comparison of U.S. and Japanese vendorsen_US
dc.typeWorking Paperen_US
dc.identifier.oclc24927767en_US
dc.identifier.aleph000591736en_US


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