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Global IT Management: Structuring For Scale, Responsiveness, and Innovation

Research and Teaching Output of the MIT Community

Show simple item record Kien, Sia Siew Soh, Christina Weill, Peter 2012-01-12T22:39:11Z 2012-01-12T22:39:11Z 2010-02-01
dc.description.abstract As businesses expand globally and reconfigure their value chains, they must cope with a variety of complex challenges in managing their IT resources. This research examines how enterprises attempt to simultaneously achieve scale economies, responsiveness to business needs, and innovation. These three strategic objectives often raise conflicting requirements. Through interviews with CIOs and other senior executives of global enterprises, we identify a set of structural elements implemented to meet these requirements—shared services, centers of excellence, and value managers. Firms carefully design these elements to balance their inherent global-local tensions and help achieve the three strategic objectives. en_US
dc.language.iso en_US en_US
dc.publisher Alfred P. Sloan School of Management, Massachusetts Institute of Technology; Cambridge, MA en_US
dc.relation.ispartofseries MIT Sloan School of Management Working Paper;4958-12
dc.relation.ispartofseries CISR Working Paper;379
dc.rights An error occurred on the license name. en
dc.rights.uri An error occurred getting the license - uri. en
dc.subject IT governance en_US
dc.subject IT structure en_US
dc.subject globalization en_US
dc.subject shared services en_US
dc.subject center of excellence en_US
dc.subject business-IT alignment en_US
dc.title Global IT Management: Structuring For Scale, Responsiveness, and Innovation en_US
dc.type Working Paper en_US

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