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Engaging Non-IT Executives in IT Infrastructure Decisions

Research and Teaching Output of the MIT Community

Show simple item record Fonstad, Nils O. Subramani, Mani 2012-01-13T15:14:45Z 2012-01-13T15:14:45Z 2008-07-01
dc.description.abstract This case study describes how information technology (IT) managers from Insurance Co. successfully engaged non-IT executives in IT infrastructure investment decisions. This enabled IT and non-IT stakeholder groups to take greater control of shared resources and achieve synergies that neither group could have achieved on its own. We describe three factors that enabled this type of engagement. First, the infrastructure group and the application development group developed strong internal IT capabilities to strengthen local alignment. Second, IT leaders also introduced short-term and long-term engagement opportunities for IT and non-IT stakeholder groups, representing local and enterprise-wide interests, to interact with each other. Finally, participants created several resources for managing interdependencies between applications, IT infrastructure services, and business objectives. Once engaged, and drawing on their capabilities and resources, IT and non-IT stakeholder groups developed a better understanding of how local applications related to each other and to shared resources, such as IT infrastructure. en_US
dc.language.iso en_US en_US
dc.publisher Alfred P. Sloan School of Management, Massachusetts Institute of Technology; Cambridge, MA en_US
dc.relation.ispartofseries MIT Sloan School of Management Working Paper;4932-11
dc.relation.ispartofseries CISR Working Paper;375
dc.rights An error occurred on the license name. en
dc.rights.uri An error occurred getting the license - uri. en
dc.subject Business-IT alignment en_US
dc.subject IT infrastructure investments en_US
dc.subject IT engagement model en_US
dc.subject insurance en_US
dc.subject financial services en_US
dc.title Engaging Non-IT Executives in IT Infrastructure Decisions en_US
dc.type Working Paper en_US

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