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Evaluation and improvement of proactive customer notification in e-commerce environment
(Massachusetts Institute of Technology, 2005)
The Internet, and thus e-commerce, both Business to Consumer (B2C) and Business to Business (B2B), has changed the way companies do business with each other and communicate with their customers. Because of the speed of the ...
Scheduling and shop floor control in commercial airplane manufacturing
(Massachusetts Institute of Technology, 2005)
Boeing is the premier manufacturer of commercial jetliners and a leader in defense and space systems. Competition in commercial aircraft production is increasing and in order to retain their competitive position, Boeing ...
Cost of stockouts in the microprocessor business and its impact in determining the optimal service level/
(Massachusetts Institute of Technology, 2005)
In order to develop optimal inventory policies, it is essential to know the consequences of stockouts and the costs related to each kind of stockout; at Intel, however, such costs have not yet been quantified. The primary ...
Achieving world-class perceived vehicle quality through improved engineering and manufacturing tools
(Massachusetts Institute of Technology, 2005)
Throughout the vehicle development process, automotive manufacturers must work to meet a variety of customer needs. One increasingly important attribute is vehicle exterior perceived quality, which is largely dependent on ...
Leading a lean transformation in the wake of a disaster
(Massachusetts Institute of Technology, 2005)
Through a disaster, a company is presented with an opportunity to leverage the momentum from recovery efforts to drastically change the way business is conducted. In the case of Raytheon's Solid State Microwave division, ...
Vertical integration and strategic sourcing in the biopharmaceutical industry
(Massachusetts Institute of Technology, 2005)
Biopharmaceutical companies are focusing on operational efficiency more than ever before due to cost pressures, generic competition, complex pricing, regulations, and globalization. Due to the low probabilities of success ...
Level loading and cross docking in a global logistics network
(Massachusetts Institute of Technology, 2005)
There are various reasons why companies manufacture their goods in different areas of the world. These reasons include: lower labor costs, emerging markets, tax and tariff considerations, and intellectual property issues. ...
Application of critical chain principles to improve microprocessor technology ramps
(Massachusetts Institute of Technology, 2005)
Across Intel's microprocessor production there exists high variability on new technology process tools meeting standard, installation and qualification (I/Q) schedule durations. To reduce project schedule variability and ...
Using quality improvement methodologies to enhance cross departmental collaboration and quality cost reduction
(Massachusetts Institute of Technology, 2005)
The research and project implementations described in this study took place during a seven-month period in 2004 at a distribution transformer factory in Germany. The purpose of this research is to show how quality management ...
Application of system design tools to integrative product development process
(Massachusetts Institute of Technology, 2005)
Although Magna (a fictional name for an automobile manufacturer) demonstrates year-on-year improvement across new and refreshed vehicle programs, they continue to lag behind the industry average within the category of ...