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A framework for analyzing service operations

dc.contributor.authorBitran, Gabriel R.en_US
dc.contributor.authorLojo, Maureen P.en_US
dc.date.accessioned2009-10-01T20:58:38Z
dc.date.available2009-10-01T20:58:38Z
dc.date.issued1993en_US
dc.identifierframeworkforanal00bitren_US
dc.identifier.urihttp://hdl.handle.net/1721.1/47924
dc.publisherCambridge, Mass. : Alfred P. Sloan School of Management, Massachusetts Institute of Technologyen_US
dc.relation.ispartofseriesWorking paper (Sloan School of Management) ; 3566.en_US
dc.titleA framework for analyzing service operationsen_US
dc.typeWorking Paperen_US
dc.identifier.oclc28227001en_US
dc.identifier.aleph000650047en_US


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