Advancing a sociotechnical systems approach to workplace safety – developing the conceptual framework
Author(s)Carayon, Pascale; Hancock, Peter; Leveson, Nancy; Noy, Ian; Sznelwar, Laerte; van Hootegem, Geert; Leveson, Nancy G; ... Show more Show less
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Traditional efforts to deal with the enormous problem of workplace safety have proved insufficient, as they have tended to neglect the broader sociotechnical environment that surrounds workers. Here, we advocate a sociotechnical systems approach that describes the complex multi-level system factors that contribute to workplace safety. From the literature on sociotechnical systems, complex systems and safety, we develop a sociotechnical model of workplace safety with concentric layers of the work system, socio-organisational context and the external environment. The future challenges that are identified through the model are highlighted.
DepartmentMassachusetts Institute of Technology. Department of Aeronautics and Astronautics
Taylor & Francis
Carayon, Pascale et al. “Advancing a Sociotechnical Systems Approach to Workplace Safety – Developing the Conceptual Framework.” Ergonomics 58.4 (2015): 548–564.
Final published version