I. The Functions, Standards of Practice, and Professional Values of Organizational Ombuds: Recent submissions
Now showing items 13-15 of 29
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Organizational Systems for Dealing with Conflict & Learning from Conflict: Introduction
(Harvard Negotiation Law Review, 2009) -
The Organizational Ombuds
(CPR Institute for Dispute Resolution, 2004) -
Notes on Complaint Handling for Managers
(MIT Sloan School of Management website, 2002)
