01. The Organizational Ombud's Role: Functions, Standards of Practice, and Effectiveness and Value
This page includes articles, chapters, reports, and working papers that discuss a range of topics related to the role of the organizational ombuds. The material is organized into four sections. (A few articles are mentioned in more than one section, and some articles also appear on other pages of this website.)
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Organizational Ombuds Data: Helping to Understand Ombuds Effectiveness
(MIT Sloan School of Management, 2021-08) -
The Importance of Bystanders in Threat Assessment and Management
(Oxford University Press, 2021)Bystanders—those who observe or come to know about potential wrongdoing—are often the best source of pre-attack intelligence, including indicators of intent and “warning” behaviors. They are the reason that some planned ... -
Supporting Bystanders: See Something, Say Something Is Not Enough
(MIT Sloan School of Management, 2020-01)
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