I. The Functions, Standards of Practice, and Professional Values of Organizational Ombuds: Recent submissions
Now showing items 31-33 of 45
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Notes on Complaint Handling for Managers
(MIT Sloan School of Management website, 2002) -
Effectiveness of Organizational Ombudsmen
(The Ombudsman Association, 2002) -
Dealing with the Fear of Violence: What an Organizational Ombudsman Might Want to Know
(The Ombudsman Association, 2000)


