I. The Functions, Standards of Practice, and Professional Values of Organizational Ombuds: Recent submissions

Now showing items 7-9 of 29

    • What Happens to Confidentiality if the Visitor Refuses to Report Unacceptable Behavior? 

      Rowe, Mary (Journal of the International Ombudsman Association, 2011)
      This article examines a common question frequently posed to organizational ombuds about what they would do if a visitor refuses to report or otherwise act responsibly about a situation that might present a risk of serious ...

    • Ombudsman 

      Rowe, Mary; Gadlin, Howard (Oxford University Press, 2010)

    • The Several Purposes of the OO Crystal Ball 

      Rowe, Mary (Journal of the International Ombudsman Association, 2010-10)
      The Crystal Ball began, in 1984, as a device to help Organizational Ombudsmen (OOs) to anticipate problems that are new to their organizations. This came about by collecting wisdom from many OOs about “new things.” Each ...