02. Ombuds Case Material, Stories, and Teaching Notes
During her career as an organizational ombuds at MIT and as an adjunct professor of negotiation and conflict management at the MIT Sloan School of Management, Mary Rowe has written true stories about ombuds work and leadership, numerous articles that incorporate deidentified, disguised case material drawn from ombuds practice, and Teaching Notes. This page brings all this material together in one place.
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The Colleague Who Would Not Take "No" for an Answer
(MIT Sloan School of Management website, 2024-12) -
The Poster War: An Ombuds Learns About Sources of Power, Helping People Help Themselves, and the Role of Affinity Groups in Bringing About Change
(MIT Sloan School of Management, 2024-10) -
When Two People See the Same Facts Entirely Differently
(MIT Sloan School of Management, 2024-08)
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