The Non-Union Grievance Procedure at MIT: An Upward-Feedback Mediation Model

Author(s)
Rowe, Mary P.; Williams, Clarence G.
Thumbnail
DownloadArticle (893.1Kb)
Metadata
Show full item record
Description
Note: This was one of the earliest articles about conflict management systems.
Date issued
1980
URI
https://hdl.handle.net/1721.1/155556
Publisher
MIT Sloan School of Management website
Citation
Mary P. Rowe and Clarence G. Williams, "The Non-Union Grievance Procedure at MIT: An Upward-Feedback Mediation Model," draft article (Cambridge, MA: Massachusetts Institute of Technology, November 1980).
Keywords
grievance procedure, Massachusetts Institute of Technology, MIT, university grievance procedure, conflict management system
Collections