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  • 01. The Organizational Ombud's Role: Functions, Standards of Practice, and Effectiveness and Value
  • I. The Functions, Standards of Practice, and Professional Values of Organizational Ombuds
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The Ombudsman Handbook

Author(s)
Hendry, James; Rowe, Mary; et al.
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DownloadHandbook Draft (18.68Mb)
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Date issued
1987-05
URI
https://hdl.handle.net/1721.1/155752
Publisher
Corporate Ombudsman Association
Citation
James Hendry, Mary Rowe et al., eds.,The Ombudsman Handbook, draft of first edition (May 1987, Corporate Ombudsman Association).
Keywords
corporate ombudsman, ombuds, organizational ombuds, ombuds office, ombuds profession, ombudsman

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